1. Introduction:

At Sync Tell, we are more than a consultancy agency—we are your partners in effective communication. With a commitment to solution- driven engagement, we specialize in providing tailored communication outcomes to a diverse clientele, including small business owners, private enterprises, and government agencies

2. Data Controller:

SyncTell, located in Luxembourg, is the controller and responsible for your personal data.

3. What Information Do We Collect?

We collect information about you when you engage with our website or our services. The type of information we collect includes your name, email address, company details, phone number, and website usage data. We may also collect information when you voluntarily complete customer surveys, provide feedback, and participate in competitions.

4. How Do We Use Your Information?

We use your information to manage your account and personalize your use of our website; to deliver our services to you; to process your orders and manage your account; to email you about other products and services we think may be of interest to you; to seek your views or comments on the services we provide; and to notify you of changes to our services.

5. Legal Basis for Processing:

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances

• Where we need to perform the contract we are about to enter into or have entered into with you
• Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests
• Where we need to comply with a legal or regulatory obligation.

6. Data Security:

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

7. Data Retention:

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights:

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, erase, restrict, transfer, or object to processing.

9. Contact Us:

If you have any questions about this privacy notice or our data protection practices, please contact us at contact@sync-tell.com.